Our Engineer Survey Says…

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We would like to say a huge thank you to everyone who filled in our engineer survey during the month of September. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

The winner drawn from September survey is… drum roll please… Julia Hallett from Whole School Meal Our prize was a family ticket to Quex Bonfire and Firework Event in November. Our lovely account manager Steve Boulton dropped this to Julia. Julia said she will be a very popular Grandma. We all hope you and your five Grandchildren have a wonderful time!

Here are some of the brilliant comments our engineers received from September 2017:

“As usual Dan was very efficient, he’s very easy to talk to and nothing is too much trouble. Well done again.”

“Logged call at 12.24pm resolved by 12.26pm, my second call to them that day. Excellent service in 2 minutes!”

“Looks like you’ve done it again Another 1,2,3 FINISH for BCS thank YOU.”

“As usual Adam provided a good service and kept in touch to let me know when the works were completed.”

“Harry knew exactly what I needed and let me know as soon as the job was complete – no fuss, bosh! “ 


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, you might be off to see the Wizard, the wonderful Wizard of Oz because… we have a family ticket to see the Christmas Panto at the Theatre Royal in Margate. So, keep following the yellow brick road!