Each month, we pick a winner (selected at random), from the list of people who have kindly completed our Engineer survey. This gives us the opportunity to listen to our client’s feedback and ensure our service is meeting their expectations. We would like to say a massive thank you to everyone who filled in our Engineer survey in September.

As a result of completing a survey during August, Karen Acott from DDS Demolition won a family ticket for Quex Park & The Powell Cotton Museum – how lovely! The winner drawn from September’s survey is…wait for it…Steve Keen at Constantine Construction! Well done Steve! And yes, they are the best crisps on the planet!


Our prize was three boxes of yummy Kent crisps, in three delicious flavours. Courtney, Steve’s Account Manager, dropped these off to Steve and by the looks of it, Courtney didn’t want to part with them. Good job Steve left the rest in the office for safe guarding!

Here are some of the fantastic comments our Engineers received from September:

“Easy, friendly, fast and non-judgemental. Clever people that talk to me in a normal language.”

“Great service. It makes things a lot easier when you take over the computer and solve the problems. Friendly and knowledgeable staff.”

“Excellent knowledge and resolution to a complicated problem. Good communication skills and a good sense of humour too.”

“BCS made the effort to ensure my PC was back to its identical state before I had the problem. Their fast service is the most important thing, as when there’s a problem, I can’t waste time waiting and trying to work around it. So the fast service by BCS is a life saver.”

“As always, the service was friendly and un-patronising.”


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have a family ticket for 4 people, to the Peter Pan pantomime at the Theatre Royal, Margate in December…watch out for that nasty crocodile!

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