We would like to say a huge thank you to everyone who filled in our Engineer survey during the month of October. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

As a result of completing a survey during September, Steve Keen at Constantine Construction won three boxes of yummy Kent crisps! The winner drawn from October’s survey is…drum roll please…Kim Tompsett from Morgan Jones!


Our prize was a family ticket for 4 people, to the Peter Pan pantomime at the Theatre Royal, Margate in December. Steve dropped this off for Kim and she was delighted, as she has never won anything before. Well done Kim!

Here are some of the fantastic comments our Engineers received from October:

“Very quick to resolve my issue and a very friendly engineer.”

“The engineer on the phone was very nice and the problem seemed to get resolved very easily. He also gave me a call a little later, to make sure everything was okay.”

“Great job, resolved quickly and efficiently. A pleasure to work with.”

“The photocopier guy was very impressed with your service; he couldn’t believe how quickly and efficiently you carried out the work.”

“Great communication – kept advised of the problem and was dealt with in a professional manner.”


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have a lovely bundle of Keel toys up for grabs…who doesn’t love a snugly teddy bear? #itsnearlyChristmas! 

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