Each month, we pick a winner (selected at random), from the list of people who have kindly completed our Engineer survey. This gives us the opportunity to listen to our client’s feedback and ensure our service is meeting their expectations. We would like to say a massive thank you to everyone who filled in our Engineer survey in November.

As a result of completing a survey during October, Kim Topsett from Morgan Jones won a family ticket to the ‘Peter Pan’ pantomime at the Theatre Royal, Margate. What a great prize…oh no it isn’t! Oh yes it is…

The winner drawn from November’s survey is…patience…Lynne Barnes from Kent Office Solutions!


Our prize was a lovely bundle of Keel Toys. Courtney, Lynne’s Account Manager, dropped these off for Lynne and she was over the moon. However, their office dog, Suki seemed to like them more. Lynne didn’t get a chance to get in the photo, Suki obviously likes the lime light and that sheep! Well done Lynne and Suki!

Here are some of the fantastic comments our Engineers received from November:

“Very efficient and quick. Gave me simple instructions on what to do. Generally, very friendly and helpful. Thank you.”

“Sorted in ten minutes on a Sunday afternoon. Excellent and many thanks!”

“As per usual, we received great service and help from your personable support people. Five star plus!”

“Very helpful and polite, resolved the problem quickly!”

“The problem was dealt with quickly and efficiently so I could proceed with my work. Many thanks.”


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have a Your Spa voucher for a Lava Shell massage…bliss! #itsnearlyChristmas

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