We would like to say a huge thank you to everyone who filled in our Engineer survey during the month of December. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

As a result of completing a survey during November 2016, Lynne Barnes from Kent Office Solutions won a lovely bundle of Keel Toys. Nice!

The winner drawn from December’s survey is…drum roll please…Catherine Hodges from The Grand Garage!

Our prize was a Your Spa voucher for a Lava Shell massage; bliss! Catherine’s Account Manager, David dropped this off for Catherine and she was chuffed to bits. Well done Catherine!

Here are some of the fantastic comments our Engineers received from December, 2016:

“Very quick and efficient. Super service!”

“The small, simple task was handled without any fuss or interruption. Indeed, the Ninja, assigned to the work, acted diligently and with the utmost stealth. It was with a confident smile that I could answer the question “Has it been done yet?” with a firm affirmative. Great service, as always. Keep it up guys!”

“Fast reaction and clear communication, very reassuring. Many thanks.”

“Brilliant service as always. Always prepared to go the extra mile. Thank you.”

“Prompt and effective response. Easy to follow telephone instructions. Solved the problem. What else do we need?”


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have 6 bottles of lovely champagne up for grabs. Chin-chin!

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