Our Engineer Survey Says…

We would like to say a huge thank you to everyone who filled in our Engineer survey during the month of April. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

This month, the winner drawn from April’s survey is…drum roll please…Steve Revell from International Claims Agency, who won a voucher for a bespoke cake at Crusties Bakery in Broadstairs. Steve’s primary Engineer, Andrew Holloway, dropped this off to Steve and as you can see, he was chuffed to bits- well done Steve!

April - ICA

Steve joins Sarah Tong from our list of winners, who won a lovely selection of Chapel Down wines for completing a survey for BCS in March.

Here are some of the fantastic comments our Engineers received from April:

“I was at BCS for a workshop and asked if one of the guys could sort a problem out for me with my laptop that I had brought with me. Within minutes, it was in the hands of one of the engineers who very kindly sorted it out for me. Everyone was so friendly and willing to help. Thank you all so much.”

“Instant response – great team.”

“Always great with you guys, you never let me down!”

“Great out of hours’ service – thank you.”

“First class service. The engineer took the time to explain everything so I understood it and the problem was sorted.”

As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have two tickets for Quex Parks ‘Summer Prom’ up for grabs. An evening of popular & classical music in the beautiful surroundings of Quex Park, what more could you want?

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