Or just looking for some IT advice?
Managed IT Services
Managed IT Support for small and medium businesses in Kent, with a 24/7 helpdesk team and a 15-minute response time guaranteed.
Book A Discovery Call
15 Minute Response – Guaranteed.
We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service in Kent from the ground up to be super-fast.
Choose our ‘Complete’ plan and you’re guaranteed that we’ll be there for you in 15 minutes or less.
Our IT Services in Kent
Google Reviews — 4.9 (170+ reviews)
Benefits of Choosing BCS
for All Your IT Solutions in Kent
Here’s how we’re doing in 2026…
BCS has achieved the following with their IT support and cybersecurity services so far in 2026: 99% Customer Satisfaction score (289 reviews), 53.7% first-time fix, 99.6% 15-minute SLA’s met, 4.11 minute average response-time, and a 1.14 hour fix-time.
Customer satisfaction (1405 reviews).
Average time to respond
Average time to resolution.
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Unlimited IT Support
Fully qualified support desk with 15-minute Response Time SLA.
IT Security and Compliance
ISO 27001, 9001, 14001 & Cyber Essentials Plus Certified.
24/7 Proactive Monitoring
Maintaining uptime and preventing issues from occurring.
Cyber Experts & Experience
25+ years of industry experience at your disposal.
Increased Performance
Delivering IT Support & Solutions that drive your business forward.
Documentation & Auditability
We will keep your network fully documented, so you don’t have to.
So Where Do We Start?
Discovery Call
We would start by having a short phone call to establish whether Outsourced IT Support is right for you, and which IT Solutions are aligned to the needs of your Kent-based organisation.
Let’s Meet
As your IT consultant, we’ll take the opportunity to understand your business; asking you a few more questions about your setup and establish how our IT Solutions can take care of current business challenges.
IT Systems Deep Dive
In some cases, we may take a full audit of your systems, looking at how your current network is set up and how your staff use it.
This allows us to provide you with the best IT solutions and recommendations for your organisation.
Tailored Support Plan
Once we understand your business goals and your technology, we’ll send you a full quote for support and establish a full scope of works for on-boarding your business onto one of our 247 IT Support plans.
On-boarding
Our onboarding process is designed to have minimal interference to your business, even when moving from an alternative provider – switching to one of our Outsourced IT Support plans has never been easier!