We would like to say a huge thank you to everyone who filled in our engineer survey during the month of November. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

The winner drawn from November survey is… drum roll please… Amanda Revell from International Claims Agency

Our survey prize was a bundle of keel toys ready for Christmas! Our lovely Wayne and Matt dropped over the soft toys to International Claims Agency. Here at BCS we didn’t want them to leave our offices!


Here are some of the brilliant comments from November 2018:

“Resolved within 10 minutes, from call registered to response. OUTSTANDING! Brilliant friendly staff.”

“Mike was quick to sort the email issue. Thanks Mike, much appreciated as always :)”

“The customer service was great, they knew exactly what the problem was and fixed it with ease. Making our lives a lot easier. “

“You guys have never let me down once…. I have little more to say”

“I have never had any issues with you as you are always excellent in the service you provide”


After all the stress of Christmas and New Year, we thought we’d start 2019 with something gentle and relaxing. This month we have a ‘Simply Spa’ day for two people at Your Spa in Ramsgate.  Enjoy 2 hours in the thermal spa experience, which includes, hydro pool, sauna, crystal steam room, foot spas, ice fountain, salt inhalation room and bucket shower. In addition to this you will also enjoy a light lunch which includes a glass of champagne and use of the relaxation room.