Outlook vs Built-in Mail Apps

IT News, IT Security

In October 2022, Microsoft will be turning off basic authentication for the Microsoft 365 platform. The main product that this will affect is Exchange Online, which is the application that deals with all of your emails.

Written by Lee Hutton


In non-technical terms this means that, certain older forms of authentication will be discontinued, as they are not up to today’s security standards. An example being that if you’ve had your iPhone since iOS 11 (2017) and are connected to your work emails, they may stop working after this change.

Upon initial investigation, a lot of client devices have moved away from using this legacy authentication method. There are however a few devices that are still using it. BCS are doing an amount of work to ensure that we keep customers secure and proactively turning this feature off before October 2022. We will be doing this in a controlled and staggered way.

For mobile devices, you can remove and re-add your work emails, and this will more than likely work OK. Whilst we were looking at this, it occurred to us that we should let customers know about the Outlook app for mobile devices.

Everyone loves using Outlook in the desktop environment, do why not use it in its mobile form? Swapping over to the Outlook mobile app is quick and easy, and ultimately will help to keep your work emails secure.

What are the benefits of the Outlook mobile app?

Separation of Accounts

From a basic standpoint, having the ability to separate your work and personal emails is a useful tool; personally I have work emails on the Outlook app and personal emails on the built-in app. This allows for notifications to be controlled individually and keeps your personal and work lives separated.

Shared Mailboxes

The Outlook app is the only app that allows you to open shared mailboxes. This can be particularly useful if your company uses a lot of shared mailboxes, or you are covering a member of staff for a week and have access to their mailbox. This gives flexibility and visibility across all of your inboxes, meaning you won’t miss out on any important emails.

Integration with other office programs, such as Teams & Calendars

Similarly to the above, the Outlook app also delivers seamless integration to more than just your calendar! Things like scheduling emails, creating memos, responding to invites and requests are all features included within the Outlook app – these are not possible on your phone’s built-in mail app.

From a security perspective

It has become common practice for companies to allow the usage of business emails on their personal devices, especially with Bring-Your-Own-Device policies. Microsoft implements features into all of its mobile apps that allow the company control over the app, but not the phone itself. This allows the company to protect its assets and remove their data from the from the personal devices should they wish, with no consequence on your personal data.

In Conclusion…

As with anything new, changes within your IT infrastructure could be seen as a daunting task. However, with the user-friendly and additional features that the Outlook app provides, you will be sure to increase your productivity and allow more flexibility to your work-life communications.

If you want to download the Microsoft Outlook App for your mobile, simply click the icon below!