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Accountants

Need 24/7 IT Support for your Accountancy Business?

Accountancy and finance businesses around the world are modernizing, with more finance data being uploaded to the cloud and more transactions happening than ever before. Computers are an accountant’s best friend, but sometimes – computers can fight back. Accountancy firms around the UK are running into more and more problems with computers, and with no IT support available – staff morale and profits are declining. So why do accountancy businesses need 24/7 IT support? Let’s find out.

Why do Accountancy businesses need IT Support?

In general, having IT support in your business can be pivotal to keeping staff happy, and your business running smoothly. With accountancy businesses in general, there is even more need for constant, consistent and highly knowledgeable support teams to ensure everything runs as normal.

Accountancy firms in the UK, just like most businesses, are running more computing power (such as cloud devices, endpoint devices, mobile devices and more) than ever before, and unfortunately – things can often go wrong. In some cases, having a critical server or device go offline for just a few hours can have a catastrophic impact.

 

The cost of downtime is usually “Number of Employees” x “Productivity Factor %” x “Average Hourly Salary” + “Projected Profit” x “Hours Down”. This number can be extremely high for large companies.

 

Not only this but did you know that accountancy and finance firms are 300x more likely to be hit by a cyberattack? This is in part to the information and often high rewards that attackers can gain from an attack on a firm like yours. Having a key IT support network and security team who knows the ins and outs of your network and systems can often lead to less downtime and less lost funds than not having any.

How will 24/7 IT Support benefit my Accountancy business?

Although your business may not specifically run all hours of the day, 24/7 support needs are becoming more and more popular for businesses all around the world. Specifically, with accountancy businesses, some days can be super busy with your staff needing to work into the late hours of the night to get the job done.

Having people who you can trust and rely on to keep your business running even when you’re not can be pivotal to maximizing revenue, and keeping your staff happy and connected no matter the time.

How can BCS Help?

Here at BCS, we can help in a number of ways from providing support and assistance whenever you need it, to training your staff to adapt to the modern working environment. Here are just some of the reasons you should consider BCS to help take your accountancy business to the next level.

24/7 IT Support, 15-minute guarantee

Here are BCS, we are proud to offer some of the best in business 24/7 IT support solutions that will meet your needs perfectly. No matter what pre-existing software, hardware, or other devices and solutions you have – we can help you every step of the way. We also have a 15-minute SLA which means that no matter what the issue is – we will be by your side within 15 minutes.

Software, Broadband and Hardware Deployment

Whether you need new devices, software, broadband or more, BCS can help you. Our team of experts are able to provide the highest level of support, but can offer some of the best prices and advice when buying specific technologies. We also work with tools such as Sage or Xero on your behalf to make sure you’re fully covered!

Develop your Staff – Cybersecurity & Office 365 training

There’s no denying that since the pandemic, home working has jolted creating tough times for business firms that are unable to offer person to person training. BCS have a range of training that can help your staff understand the basics of cybersecurity, and software suites such as Office 365 to ensure they can always lead with the best foot forward when working from home, all whilst staying safe online.

Backup and Disaster Recovery

Losing data can be both stressful, and upsetting for personal use and business. Here at BCS, we have a range of backup and disaster recovery tools that we can use within your accountancy environment to ensure that no matter what happens in the world, your data is secured and safe, even if disaster strikes.

Layered Security Solutions

Over the last few years, cyberattacks and malicious actors have been on the rise, and will continue to do so for the foreseeable future. Making sure that you’re fully protected and are being looked after 24/7 can be crucial to ensuring your business is safe. Here at BCS, we have several cyber security services that will help you be as secure as you can be.

What are the next steps?

If you’re an accountancy firm or financial firm who are struggling with IT support, why not give us a shout? With our 15-minute SLA time and our amazing team who can assist no matter the time of day, there’s no reason to stress about your IT infrastructure anymore.

Why not take a look at our other business services that can help you into the modern era, all whilst keeping you safe, protected, and running all hours of the day.