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IT Support, Cybersecurity and AI Solutions for Kent Businesses

What We Do

As an award winning Managed Service Provider, BCS has been helping organisations leverage technology since 1996. Our role is to help you harness technology in a way that increases protection, productivity and potential, delivered safely and strategically.

Whether you want clearer insight into your current IT setup, stronger cybersecurity measures, or guidance on adopting AI responsibly, our services are designed to support you at every stage of your digital journey.

We work closely with businesses across Kent to improve reliability, reduce risk and unlock new opportunities through smarter, more secure use of technology.

A managing director holding a meeting with two account managers discussing IT solutions for businesses.

We’re here to help

Book a meeting with our Managing Director, Martin Hynes, using the form below or visit the booking portal here.

Free IT Discovery Session

Gain a clear and practical overview of how well your current systems, processes, and user experience support your business. We review key areas such as:

  • Hardware health
  • Network stability
  • Data management
  • User training

Whether your organisation is growing, experiencing recurring issues, or simply wants a health check, this session highlights the areas that may be holding you back and outlines what a more efficient, secure, and resilient IT environment could look like.

Use this form to book your session and begin improving your IT operations.

Name(Required)
How is your IT currently managed?(Required)
Name(Required)
What Cybersecurity Measures do you use already?

Free Cybersecurity Audit

Understand your current cybersecurity posture and identify risks across all core areas of protection. We assess elements such as:

  • Multi?factor authentication usage
  • Device and endpoint protection
  • Backup and recovery processes
  • User awareness and training
  • Alignment with frameworks such as Cyber Essentials

This audit helps reveal hidden vulnerabilities, compliance gaps, and behaviours that may be putting your data or operations at risk. You will receive clear recommendations that your organisation can act on immediately to strengthen security and reduce risk.

Complete the form to schedule your free cybersecurity review.

Free Cybersecurity Audit

Understand your current cybersecurity posture and identify risks across all core areas of protection. We assess elements such as:

  • Multi?factor authentication usage
  • Device and endpoint protection
  • Backup and recovery processes
  • User awareness and training
  • Alignment with frameworks such as Cyber Essentials

This audit helps reveal hidden vulnerabilities, compliance gaps, and behaviours that may be putting your data or operations at risk. You will receive clear recommendations that your organisation can act on immediately to strengthen security and reduce risk.

Complete the form to schedule your free cybersecurity review.

Name(Required)
What Cybersecurity Measures do you use already?

Free AI Readiness Assessment

Before deploying AI, your Microsoft 365 environment must be secure, structured and ready.
Our free AI Readiness Assessment is a 20-30 minute discovery session designed to uncover:

  • What AI blockers exist today
  • What security or governance actions are needed
  • Which teams and processes are best suited for early wins
  • Your business’s readiness to adopt Microsoft Copilot

You’ll receive a simple, actionable summary showing your next steps from our AI Solutions Lead, Chris.

Name(Required)
Level of Business AI Use

Who is this for?

BCS helps over 100 small businesses achieve higher ROI from technology, reducing admin time and improving service delivery with secure, modern systems. Our IT support, cybersecurity and AI solutions are designed for growing businesses across Kent, Sussex and South London, typically with 20–200 computer users.

  • Construction & Developers
  • Manufacturing & Production
  • Accountancy & Financial Services
  • Legal Services
  • Professional Services
  • Care & Healthcare
  • Leisure & Tourism
  • Founders, Directors and Business Owners
  • Managers and Leadership Teams
  • Administerial Staff
  • Human Resources
  • Marketing and PR Staff
  • Financial Officers

IT for Business – BCS offers every service you need

24/7 IT Support

Cybersecurity Specialist

On-site Support

Microsoft 365 Experts

Proactive IT Support

Backup and Disaster Recovery

Google Reviews – 4.9 (170+ reviews)

 
 
 
 
  EXCELLENT  
 Google star 1Google star 2Google star 3Google star 4Google star 5 
 Based on 174 reviews 
  
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google Google 
 
 M.A.D. D profile picture 
 
 
 M.A.D. D 
 
25/02/2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
We recently had an internal debate about archiving our files — which quickly turned into a 12-direction discussion. Chelsea from BCS stepped in and turned chaos into clarity. Instead of just saying “use SharePoint,” she explained why — covering security, GDPR, backups, accessibility — all in plain English. No tech waffle. No condescending tone. Just clear steps that even the least tech-confident person in the room (me 😊) could follow. As a business handling sensitive data, compliance isn’t optional. Chelsea understood that instantly and built a solution around protection and practicality, not shortcuts. BCS is solid — but Chelsea is an absolute star. If all IT support was this calm and competent, the world would be a far less stressful place. Highly recommended.
  
 
  
 
 
 
 Posted on Google Google 
 
 Charisma Haynes profile picture 
 
 
 Charisma Haynes 
 
29/01/2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Harry Marden was very helpful and took the time to explain the situation to me. He also provided me with guidance going forwards.
  
 
  
 
 
 
 Posted on Google Google 
 
 Paul Burt profile picture 
 
 
 Paul Burt 
 
27/01/2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Fast efficient friendly and effective Top Job
  
 
  
 
 
 
 Posted on Google Google 
 
 Petra profile picture 
 
 
 Petra 
 
20/01/2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Promptly and efficiently fixed my tech issue, with such a pleasant customer service attitude.  Pleasure to deal with such professionals.
  
 
  
 
 
 
 Posted on Google Google 
 
 Mark Bleski profile picture 
 
 
 Mark Bleski 
 
09/12/2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Excellent, fast, prompt and efficient, getting me back to work.
  
 
  
 
 
 
 Posted on Google Google 
 
 Gareth Johns profile picture 
 
 
 Gareth Johns 
 
20/08/2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
The team understood and handled my request without any fuss, arriving at a successful outcome in a reasonable amount of time. A big thanks to Jess, Chelsea and Reece for their work on this ticket. I never forget the support guys at BCS can do things that I can only dream of knowing about. I am, as always, grateful to have them in my corner.
  
 
  
 
 
 
   
 
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What Our Customers Say

“I couldn’t do what BCS do. Thanks to them, we don’t need to worry or think about the tech side of things and they are also great at not making you feel stupid for asking what might seem a naïve technical question. Accountancy also uses a lot of specialist software now, but BCS takes the time to learn what we use and stay on top of updates and so on. We are one of their oldest clients, if not the oldest, and like any sensible business we regularly review what the BCS service costs us, but our 20-year association says it all.”

Mike Sole – Partner, Batchelor Coop

“We’re with BCS because we trust them implicitly. We’ve worked with them for a very long time and they have intimate access to our systems, and with the security situation these days, you need to work with people that you can trust, and we do. BCS run anti-virus software on our systems, they monitor remotely all the time, they have a system that raises tickets and they fix things without us even being aware of them, and to date we haven’t had a security problem.“

Richard Keel – Managing Director, Keel Toys

“I have worked alongside BCS for over 3 years now and cannot speak more highly of them. I have built up a very good relationship with lots of the staff at BCS, especially Acorn’s Primary Engineer Dominic. They are very honest about what they think is best for us at Acorn but are also willing to listen and alter their approach to suit us specifically. I was very new to IT when I first took on the role and Dom has walked me through a lot of what I’ve needed to learn to be able to manage the IT at Acorn effectively. I personally owe them a lot for helping me so much to be able to do what’s best for Acorn from an IT perspective and will always appreciate all the help they have given me and Acorn Homes.”

Project and H&S Supervisor, Acorn Homes

Why Work With BCS?

We’re ‘In IT Together’ with our customers. That’s why they describe us as easy-to-talk-to, down-to-earth experts who go above and beyond for their businesses.

  • Based in Ramsgate, Kent
  • Established 1996
  • Serving 100+ businesses
  • Customers across Kent, South London, Sussex and Essex
  • South East Business Award Winners
  • Ranked Top 15 Managed Service Provider in the UK
  • Certified ISO 9001, ISO 14001 and ISO 27001
  • Fastest response time in Kent – we’ll be working on your IT issue within 15 minutes, guaranteed.