Although we’ve built a business out of providing highly responsive IT Support, we put just as big an emphasis on helping our customers use their technology to achieve business growth.
We will take the time to understand your business goals and help implement IT solutions and strategies that we feel tie into your overall business strategy. Most businesses aren’t leveraging IT to its fullest – we’re looking to change that!
Your Technical Account Manager
When signing up to our IT Support Services, you will be assigned a dedicated Technical Account Manager to support your day-to-day requirements; build long-term relationships at all levels and locations and importantly, understand what you want from our service and go that extra mile.
Your Account Manager will also act as your Primary Technical Resource, qualified and experienced to not only assist in your long-term business goals, but also get to know all the ins and outs of your IT network on a deep technical level to help support your business by providing IT advice and solutions.
Your Dedicated Security Specialist
Cyber Security can be a constant concern for businesses. Our Security Experts are here to assist in building a Security Strategy to mitigate this concern for your business. Our team are here to keep your IT security as tight as possible, and to help educate your team to stay vigilant in today’s digital world.
Every day new security challenges present themselves in some shape or form. Our Security Specialists will assist in steering your business on its security journey to stay on top of these risks.
Your Training Coordinator
As an in-house resource for BCS, our Training Coordinator is on hand to help guide you and your colleagues through your learning journey. By utilising a variety of methodologies, we are able to take the hassle out of organising and deploying learning opportunities for your staff. This flexibility allows us to integrate our solutions with your existing policies and processes to ensure maximum efficiency.
We understand that upskilling your staff plays an important role in your business’ success and we are here to help.