24/7 IT Support
Get fixed-price 24/7 IT support from just £5,000 per year for Kent based businesses.
Fully qualified support desk with 15-minute Response Time SLA.
ISO 27001, 9001, 14001 & Cyber Essentials Plus Certified.
Maintaining uptime and preventing issues from occurring.
25+ years of industry experience at your disposal.
Delivering IT Support & Solutions that drive your business forward.
We will keep your network fully documented, so you don’t have to.
The MSP 501 is a renowned list that recognises and celebrates the top Managed Service Providers from around the globe.
It serves as a benchmark for the industry, showcasing the best-in-class MSPs who exhibit remarkable expertise, forward-thinking strategies, and a profound impact on the IT managed services landscape.
Staying on top of your IT
Understanding what is going on in your network is key to staying on top of things. We use some of the best tools in the industry to monitor your whole IT infrastructure 24/7, to alert us to problems before your end users even notice.
Working smarter to stamp out re-occurring issues
There is nothing more frustrating than having an issue fixed only for it to re-occur. At BCS, we work hard to look at a problem from multiple angles to ensure that when we fix an issue, we’re reaching the heart of the problem and not just treating a symptom.
We would start by having a short phone call to establish whether Outsourced IT Support is right for you, and which IT Solutions are aligned to the needs of your Kent-based organisation.
As your IT consultant, we’ll take the opportunity to understand your business; asking you a few more questions about your setup and establish how our IT Solutions can take care of current business challenges.
In some cases, we may take a full audit of your systems, looking at how your current network is set up and how your staff use it.
This allows us to provide you with the best IT solutions and recommendations for your organisation.
Once we understand your business goals and your technology, we’ll send you a full quote for support and establish a full scope of works for on-boarding your business onto one of our 247 IT Support plans.
Our onboarding process is designed to have minimal interference to your business, even when moving from an alternative provider – switching to one of our Outsourced IT Support plans has never been easier!
We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service in Kent from the ground up to be super-fast.
Choose our ‘Complete’ plan and you’re guaranteed that we’ll be there for you in 15 minutes or less.
Allow technology to become a catalyst for achieving business goals – not a hindrance. Send an enquiry and one of our IT experts will be in touch.