IT Support Kent

Spend less time worrying about IT Support and more time on your business.

Get in touch with the Kent IT Support provider, dedicated to helping your business succeed through technology!

BCS selected as a top-performing MSP by the editors of Channel Futures.

“These benchmarks are what local businesses should examine when choosing an MSP with the experience, skill set, business knowledge and defined strategy to help them succeed in this fast-changing digital landscape,” says Kris Blackmon, Senior Content Director, Channel Partners & Channel Futures. “In all of the MSPs that the UK and Kent has to offer, BCS stands as a shining example of excellence.”

We are grateful for the opportunity to be on the MSP 501 list for the 3rd year in a row, and proud to be recognised as one of the top MSPs not only in the UK, but in the world. We know this wouldn’t be possible without the fantastic relationships we have with our loyal customers, and the hard work of the BCS team!

When was the last time technology was really delivering for your business?

We specialise in understanding your business goals, because by doing so we can help implement the best technology solutions, to help you achieve them.

Why BCS?

15 Minute Response – Guaranteed.

We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service in Kent from the ground up to be super-fast.

Choose our ‘Complete’ plan and you’re guaranteed that we’ll be there for you in 15 minutes or less.

Compare our IT Support Plans

24/7 IT Support

We’re here when you need us – fast. And our fixed-price solutions start from just £300 a month.

Backup & Disaster Recovery

Could your business survive a server disaster? With BCS, your data is safe, secure and recoverable.

Cloud Computing

Don’t know where to start with the Cloud? We’ll keep your feet firmly on the ground.

IT Security

From hands-on technology solutions to staff training, we’ll help you kick out cybercrime. Pow!

Compliance

GDPR and Cyber Essentials have changed the world of compliance for your business. We’re here to help.

VoIP

Stay talking and save money with our easy VoIP solutions, tailored for you and your business.

So, where do we start?

Stage 1

Discovery Call

Short phone call to establish the IT Support requirements of your businesses and whether or not our services are aligned to the needs of your organisation.

Stage 2

Let’s Meet

Schedule in a IT Support meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your setup and establish what your current pain points are.

Stage 3

IT Systems Deep Dive

In some instances we may recommend a full audit of your systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.

Stage 4

Tailored Support Plan

Once we understand your business goals and your technology, we will provide a full quote for support and establish a full scope of works for on-boarding your business onto one of our IT Support plans.

Stage 5

On-boarding

We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider – switching has never been easier!

Start the conversation

Reactive vs Proactive

Staying on top of your IT

Understanding what is going on in your network is key to staying on top of things. We use some of the best tools in the industry to monitor your whole IT infrastructure 24/7, to alert us to problems before your end users even notice.

Working smarter to stamp out re-occurring issues

There is nothing more frustrating then having an issue fixed, only for it to re-occur. At BCS we work hard to look at a problem from multiple angles to ensure that when we fix an issue, we’re reaching the heart of the problem and not just treating a symptom.