Welcome to modern
IT Support
We're an award-winning IT company, providing first-class IT support to manufacturing businesses in Kent since 1996.
Our dedicated team offers 24/7 support, with a 15 minute response time guaranteed.
Book A Discovery Call
Is IT Support Driving Your Business Forward?
We understand that running a business can be stressful and staying on top of day to day IT issues can be a burden. You’re busy – you have projects to manage and deadlines to meet.
You need a Managed IT Service Provider that can help free up your time, allowing you to focus on driving your business forward.
We want to make IT work for your business – whether it’s increasing efficiency, competitive advantage, or increasing staff productivity we’re here to help your business grow through technology.
Benefits of Outsourcing Your IT
IT Fine Tuned For Manufacturing
Security As Standard
At BCS, we take IT security seriously. We understand the pain caused by cyberattacks, and know what criminals look for when targeting the Manufacturing Industry. With our extensive and varied Security Packages and in-house cybersecurity specialists, you’ll be protected from the common attacks that cause damage to other companies in your sector.
We make sure you’re always up to date with the latest happenings in the cybersecurity world, from a top-level view, allowing you to carry on running your business and give you the best chance of keeping Cyber Criminals at bay. Our tools, combined with our knowledgeable and passionate team, will do whatever it takes to help you to remain secure.
Wave Goodbye To IT Issues
Downtime costs your business money; degrades the experience you provide to your customers and can damage your business. We know how much of an impact even just a small amount of IT failure can cause. That’s why we address all problems with a strong proactive approach. We constantly maintain and analyse your IT infrastructure to make sure it’s healthy and in an optimum condition. This goes toward stopping any potentially damaging or repeated issues before they unravel.
With a dedicated team working behind the scenes with your best interests in mind, you can rest assured that you won’t be wasting time (and therefore losing money) constantly contacting us because of a problem. Technology is great until it stops working. That’s why we make sure that it doesn’t.
Get More Done, More Quickly
We take the stress out of IT issues, by giving you a technology platform to work from, that is optimised to suit the needs of your business. Spend less time worrying about IT and more time making your business successful. We’ll help advise you on the best hardware and software that’s suited for your business, not just for the present but for the future too.
Don’t be plagued by ageing machines that slow your team down and add frustration to their daily lives. By making sure your hardware is also up to date with the latest software & security patches, your business’ IT can run securely. Using out of date kit is a major vulnerability that cybercriminals exploit. With BCS, you can let compatibility issues be a thing of the past!
Use Technology To Grow
Your dedicated Technical Account Manager (not a salesman in disguise), will help scale your business using technology, but more crucially, by genuinely caring and taking the time to understand your business, and in turn, using this knowledge, with our expertise, to design a technology roadmap, that will allow your business to fulfil its mission, and execute against your business goals.
We’ll devote time and energy into your finance-focused endeavours, recommending solutions that we know will be best suited to you. We won’t pester you, but we also won’t leave you in the cold. With BCS, your business will be championed and looked after in a genuine way that gives you the potential to do something special.
Did you know that Downtime costs UK manufacturers £180bn a year?
As a Manufacturing Company, you have a high reliance on productivity and uptime. Just a few minutes of downtime can result in a considerable loss in revenue and affect the whole supply chain.
A simple break down in your processes, such as a WiFi outage, can result in not delivering a product on time, leading to cashflow issues and even reputational damage.
As a first step in downtime prevention, we offer a free, no-obligation WiFi Heatmap to help you identify any potential areas where you may experience this downtime, and will make recommendations to remediate.
24/7 IT Support
Backup & Disaster Recovery
Cloud Computing
Managed Cyber Security
Compliance
VoIP
So Where Do We Start?
Discovery Call
We would start by having a short phone call to establish whether Outsourced IT Support is right for you, and which IT Solutions are aligned to the needs of your Kent-based organisation.
Let’s Meet
As your IT consultant, we’ll take the opportunity to understand your business; asking you a few more questions about your setup and establish how our IT Solutions can take care of current business challenges.
IT Systems Deep Dive
In some cases, we may take a full audit of your systems, looking at how your current network is set up and how your staff use it.
This allows us to provide you with the best IT solutions and recommendations for your organisation.
Tailored Support Plan
Once we understand your business goals and your technology, we’ll send you a full quote for support and establish a full scope of works for on-boarding your business onto one of our 247 IT Support plans.
On-boarding
Our onboarding process is designed to have minimal interference to your business, even when moving from an alternative provider – switching to one of our Outsourced IT Support plans has never been easier!
15 Minute Response – Guaranteed.
We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service from the ground up to be super-fast.