Welcome to Modern IT Support
Offering full-service, transparent and predictable IT support for businesses.
Enjoy your first 3 months completely free if you sign up before April 2025.
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Here’s how we’re doing in 2025 so far…
Customer satisfaction (1101 reviews)
15 minute SLAs met
Average time to respond.
Average time to resolution.
Is IT Support Driving Your Business Forward?
We understand that running a business can be stressful and staying on top of day to day IT issues can be a burden. You’re busy – you have projects to manage and deadlines to meet.
You need a Managed IT Service Provider that can help free up your time, and save you money while doing so.
Use our cost calculator to find out how much you’re spending waiting for your current IT provider, and how much you could save by switching to BCS.
Our IT Services in Kent
Staying on top of your IT
Understanding what is going on in your network is key to staying on top of things. We use some of the best tools in the industry to monitor your whole IT infrastructure 24/7, to alert us to problems before your end users even notice.
Working smarter to stamp out re-occurring issues
There is nothing more frustrating than having an issue fixed only for it to re-occur. At BCS, we work hard to look at a problem from multiple angles to ensure that when we fix an issue, we’re reaching the heart of the problem and not just treating a symptom.
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So Where Do We Start?
Discovery Call
We would start by having a short phone call to establish whether Outsourced IT Support is right for you, and which IT Solutions are aligned to the needs of your Kent-based organisation.
Let’s Meet
As your IT consultant, we’ll take the opportunity to understand your business; asking you a few more questions about your setup and establish how our IT Solutions can take care of current business challenges.
IT Systems Deep Dive
In some cases, we may take a full audit of your systems, looking at how your current network is set up and how your staff use it.
This allows us to provide you with the best IT solutions and recommendations for your organisation.
Tailored Support Plan
Once we understand your business goals and your technology, we’ll send you a full quote for support and establish a full scope of works for on-boarding your business onto one of our 247 IT Support plans.
On-boarding
Our onboarding process is designed to have minimal interference to your business, even when moving from an alternative provider – switching to one of our Outsourced IT Support plans has never been easier!