Our adoption service focuses on helping users understand the practical value of Copilot and how it fits into recommended workflows. Rather than generic training, we concentrate on real business activities so Copilot becomes a natural part of how work gets done.
We deploy structured training and enablement resources that support different learning styles. This can include a central Copilot Adoption Hub containing end-user learning content such as short videos, practical guides, and responsible AI training materials.
To accelerate uptake, we encourage a peer-led learning culture. Tools that support prompt sharing, collaboration, and light gamification help teams learn from each other and build confidence more quickly.
During the initial adoption phase, typically over four weeks, we provide guidance on supporting users, monitoring usage patterns, and identifying productivity insights. This helps ensure early momentum is maintained and reduces the risk of unmanaged AI use or Shadow AI re-emerging.
We also support organisations in assessing return on investment by looking beyond licences alone. This includes measuring behaviour change, Copilot usage, productivity improvements, and identifying practical next steps for further adoption.
As adoption matures, we help identify opportunities to extend Copilot value further. This may include exploring custom agents, departmental automation, or additional Microsoft Copilot capabilities that align with business priorities.
This ensures Copilot adoption continues to evolve in a controlled, value-led way rather than stalling after initial rollout.
