Microsoft Copilot AI Solutions for Kent Businesses

Artificial Intelligence is reshaping how businesses operate. Used well, it unlocks productivity, creativity and speed. Used poorly, it introduces risk, security concerns and data exposure.

Microsoft Copilot gives Kent businesses the best of both worlds — advanced AI capabilities, built on enterprise-grade security, and seamlessly integrated into the Microsoft applications your employees already use every day: Outlook, Word, Excel, PowerPoint and Teams.

Business Computer Solutions (BCS) provides a complete set of Copilot AI Business Solutions to help you adopt AI safely, create a culture of AI usage, automate everyday tasks, and build powerful workflows using AI Agents tailored to your business.

A dedicated security package tailored to the requirements of your business is a necessity, whether it be basic security such as Anti-Virus and Multi Factor Authentication, or more advanced protection such as ring fencing and elevation control, for those that require the ultimate level of security, whether this be driven by compliance, contractual obligations or a desire to further minimise the risk to data. Whatever the need, BCS has a solution for you.

What is Microsoft Copilot?

Microsoft CoPilot is an AI assistant built directly into Microsoft 365. Unlike consumer AI tools, CoPilot is securely connected to your organisation’s data through Microsoft Graph, meaning it can summarise documents, interpret spreadsheets, write content, generate insights and automate tasks — all while respecting your existing user permissions.

CoPilot isn’t just a chatbot. It is an enterprise-safe productivity engine that uses your emails, files, calendars, Teams chats and SharePoint content (that users already have permission to access) to deliver faster, more accurate work.

With new Agentic AI capabilities, CoPilot can now coordinate steps, reason about context and work alongside your team to automate complex workflows.

Microsoft Copilot surrounded by Microsoft 365 applications.

A managing director holding a meeting with two account managers discussing IT solutions for businesses.

What We Do

As an award-winning Managed Service Provider, BCS has been helping businesses leverage technology since 1996. Our role is to help you harness AI in a way that increases protection, productivity and potential — safely and strategically.

AI is no longer optional. Businesses that adopt it early gain a competitive advantage, and our Microsoft Copilot AI roadmap ensures Kent businesses introduce AI in the right order: secure first, then productive, then transformational.

Whether you’re just starting out or ready to build custom agents, we provide a complete, structured journey.

How It Works

Your AI journey follows a clear, structured roadmap. Each stage below links to a dedicated service page with full detail.

Governance and Policies

AI is powerful — but only when deployed responsibly.We help you establish clear governance so Copilot only accesses the right data, respects permissions, and supports safe usage across your organisation.

Data access & permissions review
Secure configuration alignment
Responsible AI usage guidelines
Policy templates and rollout guidance

Learn more – AI Governance & Policies

Onboarding and Implementation

We implement Copilot for Microsoft 365 through a structured, secure rollout designed to minimise disruption and maximise early wins.

Licensing validation
Tenant readiness checks
Deployment plan
Early pilot user enablement

Learn more – CoPilot Onboarding & Implementation

CoPilot Adoption and Change Management

Successful AI adoption relies on people, not just technology. We help your teams understand Copilot, embrace new workflows and build confidence in using AI every day.

Identify high-impact pilot users
Training resources
Adoption strategy
Cultural alignment and coaching

Learn more – CoPilot Adoption & Change Management

Custom Agents and Workflows

Bring automation to life with Copilot AI Agents that can perform tasks, coordinate steps and integrate with your existing business processes.

Custom agent design
Workflow automation
Multi-agent scenarios
Integration with Microsoft 365 data

Learn more – Custom Agents & Workflows

Consultancy

Expert AI guidance for businesses looking to adopt Copilot strategically or explore new AI capabilities across departments.

AI opportunity identification
Adoption planning
Departmental use case mapping
Executive coaching & enablement

Learn more – CoPilot AI Consultancy

Free AI Readiness Assessment

Before deploying AI, your Microsoft 365 environment must be secure, structured and ready.
Our free AI Readiness Assessment is a 20–30 minute discovery session designed to uncover:

What AI blockers exist today
What security or governance actions are needed
Which teams and processes are best suited for early wins
Your business’s readiness to adopt Microsoft Copilot

You’ll receive a simple, actionable summary showing your next steps from our AI Solutions Leads, Chris and Aidan.

Name(Required)

First Last

Email(Required)

Level of Business AI Use

Never used

Rarely used

Frequent use

Daily use

Fully integrated workflows

Benefits of AI

Cyber Essentials for businesses delivers measurable value across the protection, productivity and potential, enabling you to grow and scale securely.

Productivity and Performance

Reduce time spent writing, summarising, analysing and organising
Accelerate decision making
Automate repetitive tasks

Security and Compliance

Built-in governance, permissions and auditing
Safer than external AI tools
Reduces Shadow IT risks

Workflow & Process Automation

Multi-step automation powered by AI Agents
Integration across Microsoft 365
Custom workflows built to your business

Who is this for?

BCS helps over 100 small businesses achieve higher ROI from technology, reducing admin time and improving service delivery with secure, modern systems.

Our Copilot AI Business Solutions are designed for growing businesses across Kent, Sussex and South London, typically with 20–200 computer users.

Construction & Developers
Manufacturing & Production
Accountancy & Financial Services
Legal Services
Professional Services
Care & Healthcare
Leisure & Tourism

Founders, Directors and Business Owners
Managers and Leadership Teams
Administerial Staff
Human Resources
Marketing and PR Staff
Financial Officers

Learn how AI can work for you. Explore guides on Shadow AI, Copilot plans, AI Agents and more.

Visit Our Resource Hub

Discover our full CoPilot service offering. Browse our governance, onboarding, agent creation and consultancy services.

See Our Services

IT for Business — BCS offers every service you need

24/7 IT Support

Cybersecurity Specialist

On-site Support

Microsoft 365 Experts

Proactive IT Support

Backup and Disaster Recovery

Google Reviews — 4.9 (170+ reviews)

What Our Customers Say

“I couldn’t do what BCS do. Thanks to them, we don’t need to worry or think about the tech side of things and they are also great at not making you feel stupid for asking what might seem a naïve technical question. Accountancy also uses a lot of specialist software now, but BCS takes the time to learn what we use and stay on top of updates and so on. We are one of their oldest clients, if not the oldest, and like any sensible business we regularly review what the BCS service costs us, but our 20-year association says it all.”

Mike Sole – Partner, Batchelor Coop

“I have worked alongside BCS for over 3 years now and cannot speak more highly of them. I have built up a very good relationship with lots of the staff at BCS, especially Acorn’s Primary Engineer Dominic. They are very honest about what they think is best for us at Acorn but are also willing to listen and alter their approach to suit us specifically. I was very new to IT when I first took on the role and Dom has walked me through a lot of what I’ve needed to learn to be able to manage the IT at Acorn effectively. I personally owe them a lot for helping me so much to be able to do what’s best for Acorn from an IT perspective and will always appreciate all the help they have given me and Acorn Homes.”

Project and H&S Supervisor, Acorn Homes

“We’re with BCS because we trust them implicitly. We’ve worked with them for a very long time and they have intimate access to our systems, and with the security situation these days, you need to work with people that you can trust, and we do. BCS run anti-virus software on our systems, they monitor remotely all the time, they have a system that raises tickets and they fix things without us even being aware of them, and to date we haven’t had a security problem.“

Richard Keel – Managing Director, Keel Toys

Contact Us

Understand where your business stands within the growing world of AI, and learn how to maximise Microsoft Copilot adoption by investing in your IT and improving productivity, security and scalability.

Submit this form to get in touch with our AI specialists, Aidan, Chris and Martin and arrange a call or meeting to discuss your business needs.