24/7 IT Support
We’re here when you need us – fast. And our fixed-price IT Support solutions start from just £320 a month for Kent based businesses.
We know how stressful it can be when IT issues stop you from working and that’s why we have built our IT Support service in Kent from the ground up to be super-fast.
Choose our ‘Complete’ plan and you’re guaranteed that we’ll be there for you in 15 minutes or less.
We specialise in understanding your business goals, because by doing so we can help implement the best technological solutions, to help you achieve them.
Book in a no-obligation call today with an IT Expert to discover the possibilities.
Short phone call to establish the IT Support requirements of your businesses and whether or not our services are aligned to the needs of your organisation.
Schedule in a IT Support meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your setup and establish what your current pain points are.
In some instances we may recommend a full audit of your systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.
Once we understand your business goals and your technology, we will provide a full quote for support and establish a full scope of works for on-boarding your business onto one of our IT Support plans.
We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider – switching to one of our IT Support Plans has never been easier!
Staying on top of your IT
Understanding what is going on in your network is key to staying on top of things. We use some of the best tools in the industry to monitor your whole IT infrastructure 24/7, to alert us to problems before your end users even notice.
Working smarter to stamp out re-occurring issues
There is nothing more frustrating then having an issue fixed, only for it to re-occur. At BCS we work hard to look at a problem from multiple angles to ensure that when we fix an issue, we’re reaching the heart of the problem and not just treating a symptom.
Fully qualified support desk with 15-minute Response Time SLA.
ISO 27001, 9001, 14001 & Cyber Essentials Plus Certified.
Maintaining uptime and preventing issues from occurring.
25+ Years industry experience at your disposal.
Delivering IT Support & Solutions that drive your business forward.
We will keep your network fully documented, so you don’t have to.