Managed IT Support – Why Should I Outsource My IT and Security?
Managed IT Support – Why Should I Outsource My IT and Security?Managed IT services provide a tailored solution to your…
IT issues are stressful. We're here to change that.
That's why we have one of the fastest response times of any Managed IT Support Provider in the UK, and have people available around the clock to keep your network up and running 247.
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Best in class support IT Support Packages
- Helpdesk Support
- 15 Minute Response Time
- 24/7 Emergency on Call Support
- Onsite Emergency Support
- Vendor Management
- Proactive Support
- Remote Monitoring & Management
- Office 365 Training
- Office 365 Management
- Account Management
- IT Strategy, Planning & Budgeting
- Monthly Health Reporting
- Dedicated Primary Engineer
- Partner Portal
- Proactive Support
- Remote Monitoring & Management
- Office 365 Training
- Office 365 Management
- Account Management
- IT Strategy, Planning & Budgeting
- Monthly Health Reporting
- Dedicated Primary Engineer
- Partner Portal
- IT Manager Toolkit
"Excellence In Customer Service" Award Winners 2024
We are thrilled to announce that we have been selected as this years winner of the “Excellence in Customer Service” award for the 2024 Chamber Business Awards, hosted by the Kent Invicta Chamber of Commerce.
As a core value of our business, this award means so much to us, and we’re beyond proud of our incredible remote support and engineering teams that are on the forefront of our services.
Congratulations to everyone here at BCS, and thank you to the Kent Invicta Chamber and Azets Ltd for sponsoring this award.
Is IT Support driving your business forward?
As an IT Support company in Kent, we understand that running a business can be stressful and staying on top of day to day IT issues can be a burden. You’re busy – you have projects to manage and deadlines to meet.
You need an IT Support partner that can help free up your time, allowing you to focus on driving your business forward.
We want to offer IT Support solutions that work for your business – whether it’s increasing efficiency, competitive advantage, or increasing staff productivity we’re here to help your business grow through technology.
High Five
Here’s how we performed in May 2025…
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“I couldn’t do what BCS do. Thanks to them, we don’t need to worry or think about the tech side of things and they are also great at not making you feel stupid for asking what might seem a naïve technical question. Accountancy also uses a lot of specialist software now, but BCS takes the time to learn what we use and stay on top of updates and so on. We are one of their oldest clients, if not the oldest, and like any sensible business we regularly review what the BCS service costs us, but our 20-year association says it all.”
Mike Sole – Partner, Batchelor Coop
“I have worked alongside BCS for over 3 years now and cannot speak more highly of them. I have built up a very good relationship with lots of the staff at BCS, especially Acorn’s Primary Engineer Dominic. They are very honest about what they think is best for us at Acorn but are also willing to listen and alter their approach to suit us specifically. I was very new to IT when I first took on the role and Dom has walked me through a lot of what I’ve needed to learn to be able to manage the IT at Acorn effectively. I personally owe them a lot for helping me so much to be able to do what’s best for Acorn from an IT perspective and will always appreciate all the help they have given me and Acorn Homes.”
David Cheeseman – Project and H&S Supervisor, Acorn Homes
“We’re with BCS because we trust them implicitly. We’ve worked with them for a very long time and they have intimate access to our systems, and with the security situation these days, you need to work with people that you can trust, and we do. BCS run anti-virus software on our systems, they monitor remotely all the time, they have a system that raises tickets and they fix things without us even being aware of them, and to date we haven’t had a security problem.“
Richard Keel – Managing Director, Keel Toys
So, where do we start?
Stage 1
Discovery Call
Short phone call to establish the IT Support requirements of your businesses and whether or not our services are aligned to the needs of your organisation.
Stage 2
Let’s Meet
Schedule in an IT Support meeting on-site or remotely. We will take the opportunity to understand your business, where we will ask you a few more questions about your setup and establish what your current pain points are.
Stage 3
IT Systems Deep Dive
In some instances we may recommend a full audit of your systems, particularly if the network is complex, or not fully documented, to allow us to provide you with the most complete proposal and recommendations.
Stage 4
Tailored Support Plan
Once we understand your business goals and your technology, we will provide a full quote for support and establish a full scope of works for on-boarding your business onto one of our IT Support plans.
Stage 5
On-boarding
We have worked hard to make this a painless process, with minimal interference to your business, even when moving from an alternative provider – switching has never been easier!
Book a Free Discovery Call
Book a discovery call to learn more about how Business Computer Solutions can transform your business today.
For existing customers, please do not raise a support ticket via this form, your submission will not be received by the correct department. You can raise a ticket via the portal here.
Tech doesn’t stand still, so we don’t. Some of our certifications…
ISO 9001
Quality management system standard that helps BCS to implement clear, repeatable processes to maintain a quality service for our customers every time.
ISO 14001
Environmental management system standard that helps BCS to improve our environmental performance through more efficient use of resources and reduction of waste.
ISO 27001
Information security management systems standard that recognises that BCS has implemented a system to manage risks related to the security of data owned and handled by our company.
Cyber Essentials Plus
A UK Government standard for technical controls to help organisations improve the level of IT infrastructure security and guard against cyber attack.
CISSP
A global standard attesting to an IT security professional’s technical skills and hands-on experience implementing and managing a security program. CISSP certification is highly sought after and a required qualification for BCS engineers.
Protect your business today, tomorrow and into the future.
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