Outsource your IT with a Managed Service Provider

Small Businesses

The IT industry is booming like never before, with more and more businesses around the world turning to technology to aid them with their day-to-day businesses. The more technology you deploy to make business easier, the more challenges you may run into.

Using a Managed Service Provider who can assist and be a point of contact to turn to when you’re having technical issues can make a massive impact on your business day to day, and in this post – we take a look at why you should consider outsourcing your IT to a managed service provider.

Why should you Outsource your IT to a Managed Service Provider?

There are many benefits to outsourcing your IT to a Managed Service Provider, and to make it easier for you to decide if it’s right for you, we’ve highlighted some areas that might be a current business challenge for you.

Frees Up Staff Time for more Important Business Matters

Technology is constantly adapting – keeping a tab on the latest products and services can be tough, as well as time-consuming. When you outsource your IT to a Managed Service Provider, you’re able to take the burden off your staff and let their technical worries go to the experts. Giving your staff a break from constant IT woes will create a happier work environment & team, allowing them to focus on what really matters.

Delivering maximum value from your IT investment

Are your staff complaining that their devices are slow, or that they the Wi-Fi connection is poor? These are all common issues that shouldn’t be overlooked. Keeping your staff happy and your business running efficiently and securely should be at the forefront of business operations.

Updating and refreshing your systems, tools, software and security features will lead to happier staff and better business results, which in turn will reward you with new business. A Managed Service Provider such as Business Computer Solutions would be happy to guide you through and help where possible to ensure everything runs smoothly and your business infrastructure can grow with you.

Educate your Staff with Staff Training

Although the workforce is the bread and butter of any business, around 46% of cybersecurity breaches are caused by employees. This is often down to carelessness, or lack of knowledge when dealing with the early stages of an attack such as a phishing email, or device sharing.

With a Managed Service Provider, we are eager to educate your staff so that they are empowered to succeed through technology. Our education platform can help them optimize day-to-day tasks as week as spot a potential early-stage attack in your business – which could save your business thousands. To ensure the education is working, we can send fake phishing campaigns to test knowledge and run focused sessions for staff members that still struggle. Find out how BCS can help with your staff training, and get a cyber-aware workforce today.

Supported 24/7, 365

One of the pitfalls of in-house IT, is that, invariably they can’t work 24/7. When you outsource to a Managed Service Provider such as ourselves, we work around the clock to ensure that you are supported both inside and outside of typical working hours We understand that work can often overrun into the late hours of the night or early hours of the morning, and also that not all businesses are 9-5 – working 24/7 as standard. Find out more about our managed IT Support that runs all hours of the day, every day.

What MSP should I choose?

Choosing the right MSP will depend on your needs, as like your business, not all organisations in the same industry are the same. For example, if downtime has a huge financial impact to your business, consider paying more for a provider that offers a faster response time. Aligning your business requirements to the competencies of any prospective IT provider is key to maximising the investment in your IT.

How can BCS Help with your Managed IT?

Our award-winning service desk, combined with a guaranteed 15-minute response time could be just the thing your small business needs to grow and thrive. We support a wide range of businesses around Kent and are proud to offer our services through our amazingly talented team, who are always happy, and on hand to help whenever you need us.

Looking to Outsource your IT?

Book in a call with an IT Expert to discover the possibilities.