Action Fraud is the UK’s national reporting centre for fraud and cyber-crime, where you should report fraud if you have been scammed, defrauded or experienced cyber-crime.
They provide a central point of contact for information about fraud and financially motivated internet crime. The service is run by the City of London Police working alongside the National Fraud Intelligence Bureau who are responsible for assessment of the reports and to ensure that your fraud reports reach the right place.
Sometimes people choose not to report fraud because they are embarrassed that they fell for a scam, swindle, or any other word used to describe the crime. Remember that fraud is a crime and that fraudsters will constantly reinvent themselves to find new ways of tricking people. Anyone could be a victim.
How to report fraud and cyber-crime
You can report fraud or cyber-crime using their online reporting service any time of the day or night; the service enables you to report a fraud and find help & support. They also provide help and advice over the phone through the Action Fraud contact centre. You can talk to their fraud and internet crime specialists by calling 0300 123 2040.
Once a crime has been reported, you will receive a police crime reference number. Reports taken are passed to the National Fraud Intelligence Bureau (Action Fraud does not investigate the cases and cannot advise you on the progress of a case).
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