Our Engineer Survey Says…

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_text]Each month, we pick a winner (selected at random), from the list of people who have kindly completed our Engineer survey. This gives us the opportunity to listen to our clients’ feedback and ensure our service is meeting their expectations. We would like to say a massive thank you to everyone who filled in our Engineer Survey in January.

As a result of completing a survey during December 2015, Adrian Smith from Hilger Crystals won a spa voucher for Your Spa in Ramsgate, lovely! The winner drawn from January’s survey is…patience…Dwane Hosier from Ethelbert Specialist Homes.

Our prize was a voucher for ‘High Tea for four people’ at Mama Feelgoods, very nice too! Peter dropped this off for Dwane and it was a nice opportunity to make sure Dwane is happy with the service BCS provide.

Here are some of the fantastic comments our Engineers received from January:

“As always the response is quick and professional. Problem sorted, user happy and work can carry on. What more can you ask for?”

“The guys in your company are really friendly, clever and the communication with others is nice, effective and they waste no time on fixing technical issues.”

“The issue was sorted out quickly and the technician was polite & contacted me very soon after the problem was solved.”

“Explained the issue and the technician got on and dealt with it straight away, quick and efficiently.”

“Always great. BCS are marvellous.”

As a thank you to our customers, each Engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have a hamper of award winning Kent crisps up for grabs, in two delicious flavours. Yummy! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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