We would like to say a huge thank you to everyone who filled in our engineer survey during the month of October. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

The winner drawn from October survey is… drum roll please… Natalie Thorn from London Array.

Our prize was a family ticket to the Christmas Panto at the Theatre Royal in Margate. Natalie and her children are off to see the Wizard the wonderful Wizard of Oz this Christmas. Natalie’s, Primary Engineer, Andrew Holloway dropped off the tickets. We hope you and your family have a wonderful time!

Here are some of the brilliant comments our engineers received from October 2017:

“It was dealt with promptly, no issues since and a follow-up call to make sure that all is running ok now that the adjustments have been made.”

“Dan is so good – knows everything about everything and constantly gets me out of a fix!! Thank you, Dan.”

“Andrew went above and beyond on a Sunday to sort this for me. Amazing service.”

“Brilliant as usual – Quick to solve issue and very friendly.”

“Can’t do without you…”


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month we have a cuddle of Keel Toys! It will certainly put a smile on someone’s face this Christmas.

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