Our Engineer Survey Says…

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Our Engineer Survey Says…

We would like to say a huge thank you to everyone who filled in our engineer survey during the month of July. Each month, we pick a winner (selected at random), from a list of people who have completed our engineer survey. BCS really do listen to feedback received, so we would like to extend our appreciation to all of you who provide us with this.

The winner drawn from July’s survey is… drum roll please… Mike Moreland from Littlebourne House

Our prize was two tickets to see Jackson Live in Concert at the Winter Gardens in October. Our Service Director Martin Batchelor dropped this to Mike. We all hope you have a thriller night Mike… you won’t be able to beat it!

Here are some of the brilliant comments our engineers received from July 2017:

“You always make the impossible seem possible. Where we have given up, you still soldier on. You are men and women of steel. You work hard in the background to bring your skills and expertise to the front line. You are ALL amazing”

“It’s a pleasure to watch an expert at work. Thank you”

“As always BCS dealt with my issue quickly and professionally. They are an absolute joy to work with.”

“Adam was very patient indeed! My issue was dealt with very swiftly. Thankyou”

“The prompt friendly and efficient responses from the entire support team at BCS, enables us to crack on with the job that we are meant to be doing. They also reduce our own stress levels when things won’t work as we expect them to. Keep up the excellent work!”

“Charlie Brown managed to dodge the Red Baron and win the heart of Peppermint Patty. His efforts at solving our issues were thorough and swift.”


As a thank you to our customers, each engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize. This month, we have two tickets for Afternoon High Tea at Mama Feelgoods Boutique Cafe, very nice! A chance to enjoy a selection of fine sandwich, savoury and sweet pastry confection, scones and a bottomless tea pot, yummy!