Our Engineer Survey Says…

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We would like to say a huge thank you to everyone who filled in our Engineer Survey during October. Each month, we pick a winner (selected at random), from the list of people who have completed our Engineer survey.

Last month, Carol Jackson from the Royal Temple Yacht Club won a £50 voucher for The Empire Room Restaurant, Ramsgate and this month’s winner is…drum roll please…Helen Williams from Watkins.

In October, our prize was a family ticket for 4 people to this year’s pantomime ‘Aladdin’ at the Theatre Royal, Margate. Helen was thrilled when Martin dropped these off. As Helen’s Technical Account Manager, it was nice for Martin to be able to walk up and see Helen, now that’s service!

Here are some of the great comments our Engineers received from October:

“Your staff are always friendly, helpful and efficient. I feel so well looked after, thank you.”

“Very quick response and rectified within minutes – brilliant.”

“I have found the service to be extremely rapid when issues have arisen. The team are helpful and nothing is too much trouble. Since joining BCS, our computer issues are no longer problems. Very happy and would recommend without hesitation.”

“As always, excellent service and the staff are always very helpful.”

“You act professionally, promptly, have the expertise, knowledge and truly fantastic customer service.”

As a thank you to our customers, each Engineer survey that is completed will be entered into a monthly draw for a chance to win a super prize! This month, we have a lovely bundle of Keel Toys to be won, just in time for Christmas!